Devin Saenz
About Devin Saenz
Devin Saenz is a Product Support Representative II at CentralSquare Technologies, with a background in Apple technology and software development. He has held various roles in the tech industry, including positions at Apple and JBE Systems, and holds an ACMT certification.
Work at CentralSquare Technologies
Devin Saenz has been employed at CentralSquare Technologies as a Product Support Representative II since 2021. In this role, he is responsible for providing technical support and assistance to clients, ensuring the effective use of the company's software solutions. His position involves troubleshooting issues, guiding users through technical challenges, and contributing to customer satisfaction. The experience gained at CentralSquare Technologies builds on his previous roles in technical support and service.
Previous Experience in IT and Support Roles
Prior to his current role, Devin Saenz worked in various positions that enhanced his technical skills. He served as an IT Specialist at JBE Systems for six months in 2021, where he provided IT support in Las Vegas, Nevada. His tenure at Apple spanned several roles, including AMP Production Support Engineer from 2019 to 2021, Field Service Engineer QA in 2016, and Specialist from 2011 to 2016. These positions allowed him to develop a strong foundation in customer service and technical troubleshooting.
Education and Expertise
Devin Saenz studied Software Development at ITT Technical Institute-Las Vegas, where he completed his undergraduate studies from 2010 to 2013. He also graduated from Shadow Ridge High School, where he focused on Physics and Computers from 2003 to 2007. Additionally, he holds an Apple Certified Macintosh Technician (ACMT) certification, which signifies his expertise in Apple technology and products. This educational background supports his ongoing interest in software development, particularly in Mac technology.
Commitment to Continuous Learning
Devin Saenz demonstrates a commitment to continuous learning and professional growth. He expresses a strong interest in advancing his skills in software development, particularly in coding languages that drive innovation. His goal is to leverage technology to positively impact the community and improve everyday life. This dedication to learning reflects his proactive approach to staying current in the rapidly evolving tech landscape.
Early Career and Leadership Experience
Before transitioning into technical roles, Devin Saenz gained leadership experience as a Shift Supervisor at Starbucks from 2006 to 2011. This role involved managing team operations and providing customer service, which contributed to his interpersonal skills and ability to work in fast-paced environments. His early career experiences laid the groundwork for his subsequent roles in technology and support.