Diana Buitrago
About Diana Buitrago
Diana Buitrago is a Renewals Representative at CentralSquare Technologies, where she has worked since 2020. She has a background in accounting and customer service, having held various positions in companies such as Sonepar USA and Wyndham Grand Orlando Resort.
Work at CentralSquare Technologies
Diana Buitrago has been employed at CentralSquare Technologies as a Renewals Representative since 2020. In this role, she is responsible for managing the renewal process, which includes utilizing SalesForce to track opportunities and invoices. She prepares and provides customers with renewal quotes within 90 days of support expiration. Her focus is on ensuring a smooth renewal experience for clients.
Previous Experience in Finance and Accounting
Before joining CentralSquare Technologies, Diana Buitrago worked in various roles related to finance and accounting. She served as a Cash Application Specialist at Sonepar USA from 2018 to 2020, where she managed cash application tasks. Additionally, she worked as an Accounts Payable Coordinator at Wyndham Grand Orlando Resort for a brief period in 2020. Her experience also includes a role as an Accounting Clerk at the City of Orlando in 2018.
Education and Expertise
Diana Buitrago studied at Valencia College, where she earned an Associate's degree in Accounting Technology from 2018 to 2020. She also completed an Associate in Science degree in Computer Engineering Technology from 2012 to 2014. Her educational background provides her with a solid foundation in both accounting and technology, which supports her current role in renewals.
Customer Service Background
Diana Buitrago has a background in customer service, having worked as a Customer Service Representative for the City of Winter Park from 2016 to 2018. This experience has equipped her with skills in handling client inquiries and requests, which are essential in her current position as a Renewals Representative.
Contract Maintenance Responsibilities
In her role at CentralSquare Technologies, Diana Buitrago performs various contract maintenance tasks. These tasks include managing contact changes, updating addresses and sites, and processing special agreements as requested by clients. She also handles requests to cancel renewal maintenance and subscriptions, ensuring that client needs are met efficiently.