Grace Roldan
About Grace Roldan
Grace Roldan is a Senior Technical Writer/Editor with extensive experience in technical documentation and quality assurance. She has worked at various organizations, including Chase Manhattan Bank and Fidelity National Information Services, and holds a Bachelor of Business Administration in Industrial Psychology.
Work at CentralSquare Technologies
Grace Roldan has been employed at CentralSquare Technologies as a Senior Technical Writer/Editor since 2008. In this role, she is responsible for creating and managing technical documentation, ensuring clarity and usability for end users. Her extensive experience in technical writing contributes to the effectiveness of the documentation produced for CentralSquare Technologies.
Previous Experience at Chase Manhattan Bank
Prior to her current role, Grace Roldan worked at Chase Manhattan Bank as a Quality Assurance Analyst and Documentation Analyst from 1980 to 1991. During her eleven years at the bank, she developed skills in quality assurance and documentation processes, which laid the foundation for her future roles in technical writing.
Education and Expertise
Grace Roldan holds a Bachelor of Business Administration with a focus on Industrial Psychology from City University of New York-Baruch College, where she studied from 1975 to 1980. This educational background enhances her technical writing capabilities, allowing her to approach documentation with a unique perspective. Additionally, she has expertise in using MadCap Flare for technical documentation.
Career at Fidelity National Information Services
Grace Roldan served as a Senior Technical Writer/Editor at Fidelity National Information Services from 1993 to 2008. Over the course of fifteen years, she contributed to the development of technical documentation, leveraging her analytical skills and experience in requirements analysis to produce high-quality materials.
Background in Media and Communication
Grace Roldan has a background in media and communication, which complements her technical writing skills. This foundation allows her to effectively communicate complex information in a clear and concise manner, making her an asset in her roles throughout her career.