James Jones
About James Jones
James Jones is a Product Manager at CentralSquare Technologies, where he has worked since 2021. He focuses on developing software platforms for public safety agencies by collaborating with stakeholders and utilizing reporting metrics.
Work at CentralSquare Technologies
James Jones has been employed at CentralSquare Technologies since 2021, serving as a Product Manager. In this role, he collaborates with both internal and external stakeholders to develop a software platform aimed at enhancing public safety. His focus is on creating safer and smarter solutions for public safety agencies. Prior to his current position, he worked as a Professional Services Consultant I from 2019 to 2021 and as a Professional Services Consultant II for a brief period in 2021.
Education and Expertise
James Jones completed his high school education at West Leyden High School, earning a High School Diploma from 2000 to 2004. He furthered his education at Triton College, where he studied Fire Science/Fire-fighting from 2004 to 2007. He then attended Jacksonville State University, focusing on Public Safety Communications and achieving a degree in Emergency Management from 2018 to 2023. His educational background supports his expertise in public safety software development.
Background
James Jones has a diverse background in public safety and software development. He began his career at CentralSquare Technologies, where he progressed from a Professional Services Consultant I to a Product Manager. His experience includes working remotely, which has allowed him to collaborate effectively with various stakeholders. His academic pursuits in fire science and emergency management complement his professional roles.
Achievements
In his role at CentralSquare Technologies, James Jones has contributed to the enhancement of the Pro Cad and Fire Records solution. He integrated customer feedback into the product development process, which has been instrumental in driving improvements in public safety software platforms. Additionally, he utilizes reporting metrics to inform decisions and further enhance the software offerings.