Jennifer Cokias
About Jennifer Cokias
Jennifer Cokias is a Senior Technical Writer with extensive experience in documentation and project management. She has worked at CentralSquare Technologies and Superion, and has a background in journalism and instructional design.
Work at CentralSquare Technologies
Jennifer Cokias has served as a Senior Technical Writer at CentralSquare Technologies since 2018. In this role, she is responsible for creating and maintaining technical documentation that supports the company's software solutions. Her work includes developing online help systems, reference guides, and training manuals. Jennifer's experience in managing documentation projects from concept to publication allows her to effectively oversee the writing, editing, and production processes.
Experience at Superion
In addition to her role at CentralSquare Technologies, Jennifer has been a Senior Technical Writer at Superion since 2017. Her responsibilities include producing documentation that aids users in understanding and utilizing the company's products. Jennifer's expertise in documentation management enhances the quality and accessibility of the materials she creates.
Educational Background
Jennifer studied at the University of Central Florida, where she earned a Bachelor’s Degree in Journalism with a focus on Advertising and Public Relations from 1990 to 1994. She furthered her education at Seminole State College of Florida, where she completed a Technical Certificate in Instructional Design from 2019 to 2020. This educational background supports her skills in technical writing and instructional design.
Previous Work Experience
Prior to her current roles, Jennifer worked at Fidelity National Information Services as a Senior Technical Writer from 1998 to 2006. She also held a Senior Technical Writer position at First Data Corporation from 2006 to 2015. Earlier in her career, she worked at FARO Technologies, Inc. as a Communications Assistant and Database Process Administrator from 1995 to 1998. This diverse experience has contributed to her proficiency in technical writing and documentation management.
Documentation Expertise
Jennifer Cokias has extensive experience in creating and maintaining various types of documentation, including online help, reference guides, training manuals, and marketing materials. She is skilled in managing documentation projects throughout their lifecycle, which encompasses analysis, estimation, resource and workflow management, writing, editing, testing, and production. Her ability to lead documentation projects effectively supports both technical and marketing initiatives.