Jillian Kelly
About Jillian Kelly
Jillian Kelly is an Associate Manager of Product Support at Centralsquare Technologies, where she has worked since 2018. She has a diverse professional background, including roles at Press Ganey, Walt Disney World, and Great Expectations.
Work at CentralSquare Technologies
Jillian Kelly has served as the Associate Manager Product Support at CentralSquare Technologies since 2018. In this role, she is responsible for overseeing product support operations, ensuring customer satisfaction, and managing team performance. Her tenure at CentralSquare Technologies has allowed her to contribute to the development and enhancement of support strategies that align with the company's objectives.
Previous Experience at Press Ganey
Jillian Kelly worked at Press Ganey from 2014 to 2016, where she held two positions: Data Coordinator and Survey Generation Specialist for one year, followed by Data Implementation Specialist for 11 months. In these roles, she focused on data management and implementation processes, contributing to the company's efforts in healthcare performance improvement.
Education and Expertise
Jillian Kelly earned a Bachelor of Arts in Business Administration from The College of New Jersey, where she studied from 2001 to 2003. Prior to that, she completed an Associate of Arts degree at Stockton University from 1998 to 2000. Her educational background provides a strong foundation in business principles, which supports her professional roles in product support and data management.
Career History Overview
Jillian Kelly has a diverse career history that includes various roles across different industries. She briefly worked at Walt Disney World as a Jungle Cruise Skipper in 2003. Additionally, she served as Telemarketing Manager at Great Expectations from 2004 to 2006, and held positions at North American Crane Bureau and Izea in 2012 and 2007, respectively. This varied experience has equipped her with a broad skill set applicable to her current role.