Joseph Erickson
About Joseph Erickson
Joseph Erickson is a Customer Success Manager at CentralSquare Technologies, where he has worked since 2021. He holds a Bachelor of Applied Science in Criminal Justice and Psychology from The University of South Dakota and utilizes his expertise in communication and customer relations to support various government agencies.
Work at CentralSquare Technologies
Joseph Erickson has been serving as a Customer Success Manager at CentralSquare Technologies since 2021. In this role, he collaborates with local, state, and federal agencies to facilitate information sharing and achieve common objectives. His position involves understanding customer needs and ensuring that the services provided align with those needs. By leveraging his expertise, he contributes to the overall success of customer relations within the organization.
Education and Expertise
Joseph Erickson earned a Bachelor of Applied Science (B.A.Sc.) in Criminal Justice and Psychology from The University of South Dakota, where he studied from 2011 to 2015. Prior to this, he attended Murray County Central High School from 2003 to 2011. His educational background provides a foundation for his skills in interview and interrogation, which he applies in his current role to effectively address customer needs.
Background
Joseph Erickson has a diverse background that combines education in criminal justice and psychology with practical experience in customer relations. His journey began at Murray County Central High School, followed by his studies at The University of South Dakota. This educational path has equipped him with valuable skills that he utilizes in his role at CentralSquare Technologies.
Achievements
Joseph Erickson is recognized for his top personal strengths, which include honesty, humor, leadership, kindness, and social intelligence. These attributes play a significant role in his effectiveness as a Customer Success Manager. Additionally, he holds a certification as a Drug Recognition Expert, which enhances his customer success strategies and contributes to his ability to meet client needs.