Kathy Sims
About Kathy Sims
Kathy Sims is a Product Support Architect with extensive experience in training and support roles. She has worked at CentralSquare Technologies and TriTech Software Systems, and previously served as a Branch Manager at Wells Fargo Bank.
Work at CentralSquare Technologies
Kathy Sims has been employed at CentralSquare Technologies since 2015. Initially, she served as a Senior Trainer - Team Lead in Decorah, IA, for nine years. In 2021, she transitioned to the role of Product Support Architect, working remotely. In her current position, she focuses on providing technical support and solutions for product-related inquiries, leveraging her extensive experience in training and customer service.
Experience at TriTech Software Systems
Kathy Sims has held the position of Industry Education Coordinator - Corporate Trainer at TriTech Software Systems since 2001. With over 23 years of experience in this role, she is responsible for developing and delivering educational programs tailored to the needs of the industry. Her work involves collaborating with various teams to ensure that training materials are relevant and effective.
Previous Role at Wells Fargo Bank
Before her tenure at CentralSquare Technologies and TriTech Software Systems, Kathy Sims worked at Wells Fargo Bank as a Branch Manager from 1994 to 1999. During her five years in this role, she managed branch operations, focusing on customer service and team leadership.
Education and Expertise
Kathy Sims studied Sociology at Mount Mercy University, where she gained foundational knowledge in social behavior and community dynamics. Additionally, she pursued studies at NICC, where she achieved certification in Cisco, enhancing her technical skills and expertise in networking.