Kelly Adams
About Kelly Adams
Kelly Adams serves as the Director of Technical Support at CentralSquare Technologies, where he has worked since 2018. He has extensive experience in software documentation and leadership in the public safety sector.
Work at CentralSquare Technologies
Kelly Adams has served as the Director of Technical Support at CentralSquare Technologies since 2018. In this role, she oversees technical support operations, ensuring effective service delivery within the public safety sector. Her tenure at CentralSquare Technologies spans six years, during which she has contributed to enhancing customer support processes and improving client satisfaction.
Previous Experience at TriTech Software Systems
Prior to her current position, Kelly Adams worked at TriTech Software Systems for a total of five years. She began her career there as an Education professional from 2011 to 2013. Following this, she served as a Technical Analyst from 2013 to 2015, and then as Technical Support Manager from 2015 to 2018. Her roles involved various responsibilities that contributed to her expertise in technical support and software solutions.
Education and Expertise
Kelly Adams holds a Bachelor of Science degree in Organizational Communication from the University of Northern Iowa. Her educational background supports her expertise in software documentation and leadership within the public safety industry. Additionally, she possesses skills in team building and public speaking, which enhance her effectiveness in her current role.
Background in Public Safety Industry
Kelly Adams has a strong background in the public safety industry, having dedicated her career to roles that support this sector. Her experience spans various positions that focus on technical support and education, allowing her to develop a comprehensive understanding of the industry's needs and challenges.