Ken Emory
About Ken Emory
Ken Emory serves as the Vice President of Professional Services at CentralSquare Technologies, where he has worked since 2022. He has a diverse background in service operations, program management, and client engagement, with previous roles at companies such as Michelin, Ellucian, and CentralSquare Technologies.
Current Role at CentralSquare Technologies
Ken Emory serves as the Vice President of Professional Services at CentralSquare Technologies, a position he has held since 2022. In this role, he focuses on enhancing service delivery and ensuring alignment with customer needs. His leadership is instrumental in driving strategic initiatives within the organization, leveraging his extensive background in service integration and transformation.
Previous Experience at CentralSquare Technologies
Prior to his current role, Ken Emory worked at CentralSquare Technologies in various capacities. He served as Senior Director of Service Operations from 2019 to 2020 and later as Transformation Director from 2020 to 2022. His responsibilities included overseeing service operations and leading transformation initiatives to improve service delivery processes.
Career Background in Professional Services
Ken Emory has a diverse career in professional services, having held significant positions at several organizations. He was Vice President of Global Services/PMO at Ellucian from 2011 to 2016, where he managed global service operations. He also worked at Entigo as Director of Professional Services from 1998 to 2004, contributing to service delivery and client engagement.
Educational Background
Ken Emory earned a Bachelor of Science degree in Computer Science from Clemson University, where he studied from 1980 to 1983. His educational background has provided a strong foundation for his career in technology and service management.
Expertise in Service Delivery and Program Management
Ken Emory has demonstrated expertise in methodology and governance, focusing on efficient service delivery processes. He specializes in engagement management, fostering strong client relationships to ensure successful project outcomes. His background includes extensive experience in program management office (PMO) operations, driving strategic initiatives to enhance service delivery.