Matthew Kroeger
About Matthew Kroeger
Matthew Kroeger is a Technical Support Engineer IV at CentralSquare Technologies, where he has worked since 2019. He has extensive experience in technical support and analysis, having held various roles in the technology sector since 2016.
Work at CentralSquare Technologies
Matthew Kroeger has been employed at CentralSquare Technologies since 2018. He currently holds the position of Technical Support Engineer IV, a role he has maintained for five years in Decorah, Iowa. His responsibilities include providing technical support and solutions to clients, ensuring the effective use of CentralSquare's software products. In addition to his current role, he has also served as a Senior Technical Analyst at the same company, contributing to various technical projects and client support initiatives.
Previous Employment Experience
Before joining CentralSquare Technologies, Matthew Kroeger worked in various roles that contributed to his technical expertise. He served as a Technical Analyst at TriTech Software Systems from 2016, where he focused on providing technical solutions. Additionally, he worked briefly as an IT Support Analyst at Fastenal in 2016. Earlier in his career, he gained customer service experience as a Sales Associate at Menards from 2012 to 2014 and worked as an HR Assistant/Direct Support Professional at Legacies, LLC from 2014 to 2016.
Education and Expertise
Matthew Kroeger holds a Bachelor's degree in Management Information Systems from Winona State University, which he completed from 2012 to 2016. His education has equipped him with a solid foundation in information systems and technical support, enhancing his capabilities in his current roles. This academic background supports his work in technical analysis and engineering, allowing him to effectively address client needs and technical challenges.
Coaching Experience
In addition to his technical roles, Matthew Kroeger has experience in coaching. He served as a coach for the 6th Grade Travelling Basketball team, the Running Rebels, at the YMCA of the USA from 2013 to 2014. This role involved mentoring young athletes and fostering teamwork and sportsmanship, demonstrating his ability to lead and support others outside of his technical career.