Maureen Dixon
About Maureen Dixon
Maureen Dixon is a Manager of Customer Solutions at Centralsquare Technologies, with over 20 years of experience in customer solutions and support management. She has held various roles in both Canada and the United States, including positions at Aptean and Tempest Development Group, and has a background in programming and business consulting.
Work at CentralSquare Technologies
Maureen Dixon has been employed at CentralSquare Technologies as the Manager of Customer Solutions since 2018. In this role, she oversees customer support initiatives and solutions, leveraging her extensive experience in the field. Her tenure at CentralSquare Technologies has allowed her to apply her technical and managerial skills to enhance customer satisfaction and operational efficiency.
Previous Experience in Customer Solutions Management
Before joining CentralSquare Technologies, Maureen Dixon worked as a Customer Solutions Manager at Aptean from 2016 to 2018. Her responsibilities included managing customer support operations and ensuring service quality. Prior to Aptean, she held the position of Manager of Support Services at Tempest Development Group for nine years, where she developed her expertise in customer solutions.
Technical Background and Transition to Management
Maureen Dixon has a solid technical foundation, having worked as a Senior Programmer and Analyst at Tempest Development Group from 2000 to 2007. Her career began in programming and business consulting at American Airlines from 1994 to 2000. This technical background has facilitated her transition into managerial roles, allowing her to effectively bridge the gap between technical teams and customer needs.
Education and Expertise
Maureen Dixon studied Computer Systems at the British Columbia Institute of Technology from 1983 to 1985. This educational background provided her with essential skills in programming and systems analysis, which she has applied throughout her career. Additionally, her experience spans over 20 years in customer solutions and support management, showcasing her expertise in the field.
Work Experience in Canada and the United States
Maureen Dixon has worked in both Canada and the United States, demonstrating her adaptability to different work environments. Her professional journey includes significant roles in Surrey, British Columbia, and various positions in the United States, including Dallas, Texas, and Lake Mary, Florida. This diverse experience has enriched her understanding of customer solutions across different markets.