Nolan Dix
About Nolan Dix
Nolan Dix is a Product Support Specialist at CentralSquare Technologies in Decorah, IA, where he has worked since 2019. He has a background in IT management and supervisory roles, along with experience in the food service industry.
Work at CentralSquare Technologies
Nolan Dix has been employed at CentralSquare Technologies since 2019, serving as a Product Support Specialist. In this role, he is responsible for providing technical support and solutions to clients, ensuring their needs are met effectively. His position requires a deep understanding of the company's products and the ability to troubleshoot various issues. CentralSquare Technologies is known for its software solutions aimed at public sector organizations, and Dix plays a crucial role in maintaining customer satisfaction.
Education and Expertise
Nolan Dix earned a Bachelor of Science degree in Management Information Systems from Iowa State University, completing his studies from 2013 to 2017. This educational background has equipped him with the necessary skills in information technology and management, which he applies in his current role. His expertise in IT support and management is further enhanced by his supervisory experience in previous positions.
Background in IT Support
Prior to his current position, Nolan Dix gained valuable experience in the IT support field. He worked as a Tier 1 Help Desk Agent at TEKsystems for nine months in 2018 to 2019, where he provided first-level support to clients. Before that, he served as a Data Research Analyst II at Kingland Systems for six months in 2015. These roles contributed to his development in technical support and customer service.
Previous Experience in Hospitality
Before entering the IT field, Nolan Dix worked at Applebee's Neighborhood Grill + Bar from 2016 to 2018. He held positions as a Line Cook and Server, gaining experience in customer service and team collaboration. This background in hospitality has contributed to his ability to work effectively with clients and colleagues in his current role.
Leadership Recognition
Nolan Dix has been recognized as a leader among staff by both past and present employers. This acknowledgment reflects his ability to guide and support team members in various roles throughout his career. His leadership skills are evident in his supervisory and management experience within the IT sector.