Shannon Duncan
About Shannon Duncan
Shannon Duncan is an Account Manager at CentralSquare Technologies in Decorah, Iowa, with a background in account management and branch management. He actively contributes to the community as a board member for the Decorah Rotary and the Decorah Area Chamber of Commerce.
Work at CentralSquare Technologies
Shannon Duncan currently holds the position of Account Manager at CentralSquare Technologies, where she has been employed since 2021. In this role, she is responsible for managing client accounts and ensuring customer satisfaction. Prior to her current position, she served as an Associate Account Manager at the same company from 2020 to 2023. Her experience at CentralSquare Technologies highlights her commitment to the organization and her expertise in account management.
Previous Experience at Ricoh Americas Corporation
Before joining CentralSquare Technologies, Shannon Duncan worked at Ricoh Americas Corporation as an Account Executive from 2011 to 2014. During her three years at Ricoh, she developed skills in client relations and sales strategies, contributing to the company's objectives. This experience laid a foundation for her future roles in account management.
Leadership Roles in the Community
Shannon Duncan actively engages in community service as a board member of the Decorah Rotary. Her involvement focuses on local initiatives that benefit the community. Additionally, she holds a position as a board member and committee member at the Decorah Area Chamber of Commerce, where she participates in local business advocacy and development efforts.
Education and Expertise
Shannon Duncan earned her Bachelor of Arts (B.A.) degree from Luther College, where she studied Spanish and International Studies from 1991 to 1995. Her educational background provides her with a strong foundation in communication and cultural understanding, which she applies in her professional roles. This academic experience complements her practical skills in account management and community leadership.
Experience as Branch Manager at Manpower
From 2015 to 2020, Shannon Duncan served as Branch Manager at Manpower in Decorah, Iowa. In this five-year role, she was responsible for overseeing branch operations, managing staff, and ensuring effective service delivery to clients. This position further developed her leadership and management capabilities.