Veronica Khaikin
About Veronica Khaikin
Veronica Khaikin serves as a Guest Services Representative at Promenade Shopping Centre, where she trains new hires and manages guest relations. She has a background in digital media and social media, having worked with various companies including Feast Interactive Inc. and adidas.
Work at Centrecorp Management Services Limited
Veronica Khaikin has been employed as a Guest Services Representative at Promenade Shopping Centre, which is managed by Centrecorp Management Services Limited, since 2019. In this role, she acts as a liaison between guests and mall management, ensuring that management receives relevant feedback from visitors. She also assists in updating the shopping centre's website, specifically the store directory and promotions, utilizing WordPress. Additionally, she performs end-of-day gift card sales reporting using Microsoft Excel.
Education and Expertise
Veronica Khaikin studied at Ryerson University, where she earned a Bachelor of Arts degree in Creative Industries from 2016 to 2020. Her education has equipped her with skills relevant to her current role in guest services and digital media. This academic background supports her work in managing guest interactions and her involvement in updating digital content for the shopping centre.
Previous Work Experience
Before her current position, Veronica Khaikin held various roles that contributed to her professional development. She worked as a Digital Advertising Intern at Feast Interactive Inc. for four months in 2020. Following that, she served as a Digital Media Coordinator at the same company for two months in 2021. Additionally, she gained experience as a Social Media Intern at Student Life Network & Parent Life Network for two months in 2019. Her retail experience includes working as a Retail Sales Associate at adidas and Reebok, as well as a Guest Experience Consultant at Recipe Unlimited Corporation.
Training and Leadership
In her role at Promenade Shopping Centre, Veronica Khaikin has demonstrated leadership by training a new hire. She led a hands-on learning experience focused on managing the Guest Services desk, showcasing her ability to mentor others and share her knowledge of guest services operations.