Carly M. Carroll Pollock, Mps, Phr
About Carly M. Carroll Pollock, Mps, Phr
Carly M. Carroll Pollock is a Talent Acquisition professional currently working at Centric Consulting, focusing on corporate recruiting for shared services and the national marketing team. With a diverse background in human resources and customer service, she has held various roles in organizations such as Victoria's Secret, Erie County, and PNC.
Work at Centric Consulting
Carly M. Carroll Pollock has been employed at Centric Consulting since 2021. In her role as Talent Acquisition - Corporate Recruiting for Shared Services and the National Marketing Team, she focuses on identifying and recruiting talent to meet the company's needs. Her responsibilities include managing the recruitment process, collaborating with hiring managers, and implementing strategies to attract qualified candidates.
Previous Experience in Human Resources
Carly has a diverse background in human resources. She served as a Human Resources Administrative Officer at Erie County from 2014 to 2015, where she managed various HR functions. Following this role, she worked as a Human Resources Coordinator at Erie Federal Credit Union from 2015 to 2017, further developing her expertise in talent management and employee relations.
Experience in Retail Management
Before her HR career, Carly worked in retail management at Victoria's Secret from 2009 to 2012 as a Beauty Category Supervisor and Cash Wrap Supervisor. In this position, she was responsible for overseeing sales operations and managing staff, which provided her with valuable experience in team leadership and customer service.
Career in Customer Service
Carly's career began in customer service, where she worked at PNC as a Customer Service Associate and Head Teller from 2012 to 2014. This role involved direct interaction with customers, handling transactions, and providing support, which helped her build strong communication skills and a customer-focused approach.
Talent Acquisition at Kelly Services
From 2019 to 2021, Carly worked as a Talent Acquisition Corporate Recruiter at Kelly Services, covering recruitment for the US, Canada, and Puerto Rico. In this role, she was responsible for sourcing candidates and managing the recruitment process across multiple regions, enhancing her skills in talent acquisition and cross-border recruitment.