Dcn Ryba
About Dcn Ryba
Dcn Ryba is a manager and ITSM consultant currently working at Gogo in Chicago, Illinois, where he has held the position since 2015. He has extensive experience in IT management, having previously worked at HSBC, NCR Corporation, Citi, Sears Holdings Corporation, United Airlines, and BMO Harris Bank.
Current Role at Gogo
Dcn Ryba serves as the Manager of Governance and Configuration Management at Gogo, a position he has held since 2015. In this role, he oversees governance processes and configuration management strategies, ensuring that IT services align with business objectives. His tenure at Gogo spans nine years, during which he has contributed to the company's operational efficiency and service delivery in Chicago, Illinois.
Previous Experience in IT Management
Dcn Ryba has extensive experience in IT management across various organizations. He worked at HSBC as a Senior Manager in Business Systems from 2001 to 2011, where he managed business system operations. Prior to that, he held the position of Director of Systems Development at Citi from 1990 to 2000, where he directed system development initiatives. His career also includes a role as Director of ITSM Service Support at United Airlines from 2011 to 2014.
Educational Background
Dcn Ryba completed his Bachelor’s degree at Roosevelt University, attending from 1989 to 1992. This educational foundation has supported his career in IT management and consulting, providing him with the necessary skills and knowledge to excel in various roles throughout his professional journey.
Career Timeline and Roles
Dcn Ryba has held multiple significant positions throughout his career. After starting as a Senior Programmer at BMO Harris Bank from 1980 to 1990, he progressed to various managerial roles, including Executive Services Senior Manager at NCR Corporation for six months in 2015 and Senior Manager of Service Design and Continuous Service Improvement at Sears Holdings Corporation from 2014 to 2015. His diverse experience spans over three decades in the IT industry.