Don Baker
About Don Baker
Don Baker is a Senior Manager at Centric Consulting, where he has worked since 2010. He has over 25 years of experience in the IT field, specializing in coaching, mentoring, and staff development.
Work at Centric Consulting
Don Baker has served as a Senior Manager at Centric Consulting since 2010. In this role, he focuses on coaching and mentoring team members, emphasizing staff development and counseling. His tenure at Centric Consulting spans over 14 years, during which he has contributed to various projects and initiatives within the Cleveland/Akron, Ohio area.
Previous Experience in IT
Before joining Centric Consulting, Don Baker held several significant positions in the IT industry. He worked at Ernst & Young as Desktop & Network Support from 1989 to 1991. He then served as Technical Resource Lead at National City Corporation from 2006 to 2010. Prior to that, he was a Manager at Accenture (formerly Andersen Consulting) from 1993 to 2002 and held a managerial position at Brulant from 2002 to 2006.
Education and Expertise
Don Baker earned a Bachelor of Business Administration (BBA) in Management Information Systems (MIS) from Ohio University, where he studied from 1986 to 1990. He furthered his education with a Master of Business Administration (MBA) in MIS from Bowling Green State University from 1992 to 1993. His educational background complements his extensive experience in IT, where he has developed skills in project management methodologies, ITIL V3 Foundation, and technical architecture.
Skills and Specializations
Don Baker possesses over 25 years of experience in the IT field, encompassing various roles such as desktop/network support analyst, programmer, business analyst, application designer, technical team lead, and project manager. He is skilled in project management methodologies, including PMBOK, and has a strong background in resource management, capacity planning, and demand planning. He is proficient in standard tools such as Word, Excel, PowerPoint, and MS Project for project management and reporting.