Kerry Daly
About Kerry Daly
Kerry Daly serves as the Columbus Practice Lead Operational Excellence at Centric Consulting, a position he has held since 2012. He has extensive experience in operational excellence and process improvement, having previously worked in various managerial roles at Cardinal Health and Accenture.
Work at Centric Consulting
Kerry Daly has served as the Columbus Practice Lead Operational Excellence at Centric Consulting since 2012. In this role, Daly is responsible for overseeing operational excellence initiatives, focusing on Lean transformation projects. Daly's work includes executing multiple Lean Transformation projects for Nationwide Financial, emphasizing root cause problem solving training and the establishment of standard work processes.
Previous Experience at Cardinal Health
Before joining Centric Consulting, Kerry Daly held various managerial positions at Cardinal Health from 2001 to 2011. Daly's roles included Manager of Quality Assurance, Manager of Service Management, and Manager of Operational Excellence Program Management. During this time, Daly also served as a Certified Lean Six Sigma Black Belt, where Daly contributed to process improvements and operational efficiencies.
Education and Expertise
Kerry Daly earned a Bachelor of Science degree in Industrial and Systems Engineering from The Ohio State University, completing the program from 1990 to 1995. This educational background provides a foundation in engineering principles and systems thinking, which supports Daly's expertise in operational excellence and Lean methodologies.
Lean Transformation Projects
Daly has led significant Lean transformation initiatives within Nationwide Insurance. Notable projects include executing a transformation within the Member Solution Services Personal Lines Call Center, where over 200 pain points were identified, leading to 25 opportunities for improvement. Additionally, Daly mapped 32 processes within the Sales Operations and Agency Administration teams, identifying 70 opportunities for enhancement.
Consulting Experience at Accenture
Prior to joining Cardinal Health, Kerry Daly worked at Accenture as a Manager from 1995 to 2001. This role involved consulting on various projects, contributing to Daly's extensive experience in operational management and process improvement strategies.