Kevin Edelmann, Cpa
About Kevin Edelmann, Cpa
Kevin Edelmann is a Salesforce Technical Lead with extensive experience in CRM and accounting. He has held various roles at Salesforce and Delta Dental, contributing to significant improvements in delivery time, cost savings, and operational efficiency.
Work at Centric Consulting
Kevin Edelmann currently serves as a Salesforce Technical Lead at Centric Consulting, a position he has held since 2023. In this role, he leverages his extensive experience in Salesforce to enhance client solutions and improve operational efficiency. His focus includes implementing innovative strategies and optimizing delivery methods.
Previous Experience at Salesforce
Edelmann has a significant tenure at Salesforce, where he worked in various roles from 2011 to 2023. He began as a Senior Cloud Success Technologist and later advanced to Senior Principal Success Specialist. His roles included Director of Strategy, Analytics & Operations, and Success Architect. Throughout his time, he contributed to various initiatives that improved client outcomes and operational processes.
Education and Expertise
Kevin Edelmann earned a Bachelor of Science in Business Administration with a focus on Accounting from Central Michigan University, studying from 1987 to 1991. His educational background provides a solid foundation for his expertise in finance and technical operations within the Salesforce ecosystem.
Career at Delta Dental
Edelmann held multiple positions at Delta Dental from 2000 to 2011, including Finance Administrator, Sales Administrator, and CRM Product Solution Administrator. His roles involved managing financial operations and CRM solutions, contributing to the overall efficiency and effectiveness of the organization's processes.
Professional Achievements
Throughout his career, Kevin Edelmann has implemented several impactful initiatives. He created a new delivery method that resulted in a 30% reduction in delivery time and developed a process to manage call centers during outages, significantly reducing downtime. Additionally, he led programs that improved access to critical information and investigated performance issues to enhance client experiences.