Noah Grayson
About Noah Grayson
Noah Grayson serves as the Indianapolis Practice Lead at Centric Consulting, where he has worked since 2022. He has extensive experience in customer experience transformation and has held various leadership roles at Walker Information over a span of 16 years.
Work at Centric Consulting
Noah Grayson has been serving as the Indianapolis Practice Lead at Centric Consulting since 2022. In this role, he focuses on guiding clients through customer experience transformation projects, from initial vision to execution. Prior to this position, he worked as an Independent Consultant for six months in 2019 and later as a Senior Manager from 2019 to 2022. His experience at Centric Consulting spans a total of four years, during which he has contributed to various initiatives aimed at enhancing customer experiences.
Education and Expertise
Noah Grayson holds an MBA from Anderson University and a B.S. in Marketing and Economics from Ball State University - Miller College of Business. His educational background provides a strong foundation for his expertise in customer experience and consulting. He is passionate about leveraging customer insights to design competitive customer experiences, which informs his approach to consulting and client engagement.
Background in Consulting and Client Services
Noah Grayson has extensive experience in consulting and client services, primarily at Walker Information. He worked there for 16 years, holding various positions including Project Director, Client Services through Vice President, and later as Principal, Senior Vice President, Consulting Services. His tenure at Walker Information included leading the development of the CX Transformation Consulting practice, where he established a team of consultants and created a go-to-market strategy.
Client Portfolio and Industry Experience
Throughout his career, Noah Grayson has built a diverse portfolio of clients across multiple industries, including insurance, real estate, automotive, high-tech, and healthcare. His ability to adapt and apply customer experience strategies to various sectors demonstrates his versatility and understanding of different market dynamics.