Daphne Saragosti
About Daphne Saragosti
Daphne Saragosti Chief Customer Officer
Daphne Saragosti serves as the Chief Customer Officer, focusing on leading teams to grow partnerships with clients. In her role, she leverages her extensive experience in customer relations and retention to enhance client engagement and satisfaction. Daphne's primary responsibilities include strategizing customer service initiatives and leading teams to build and maintain strong client relationships.
Daphne Saragosti Background and Experience
Daphne Saragosti has amassed over 15 years of experience in customer relations and retention. Her career has spanned both B2B and B2C environments, showcasing her versatility and expertise in these areas. Prior to her current role, Daphne worked in software and service companies within the online marketing and gaming industry, where she honed her skills in customer engagement and retention strategies.
Daphne Saragosti Education and Expertise
Daphne Saragosti holds a Master of Arts in Statistics with a Specialization in Operations Research and an MBA from the Hebrew University of Jerusalem. Her strong educational background has equipped her with analytical and strategic skills crucial for effective customer relationship management. This combination of statistical expertise and business acumen allows her to develop data-driven strategies for customer retention and engagement.
Daphne Saragosti in Online Marketing and Gaming Industry
Before joining Centrical, Daphne Saragosti gained significant experience working in the online marketing and gaming industries. Her roles in these sectors involved handling customer relations and retention for both software and service companies. This diverse industry experience has provided her with a comprehensive understanding of customer engagement in various contexts, allowing her to apply best practices across different industries.