Itamar Riftin
About Itamar Riftin
Itamar Riftin serves as the Global Strategic Account Director at Centrical, where he focuses on enhancing organizational performance through strategic planning and customer engagement. With extensive experience in business development and customer success, he has a strong track record of securing contracts and ensuring customer satisfaction.
Work at Centrical
Itamar Riftin currently serves as the Global Strategic Account Director at Centrical, a position he has held since 2022. In this role, he guides a team that focuses on delivering solutions through advanced gamification, personalized microlearning, and real-time feedback. Prior to this role, he worked as the Enterprise Sales Director and Channels from 2021 to 2022, and as a Senior Enterprise Customer Success Manager from 2016 to 2021. His experience at Centrical reflects his commitment to enhancing organizational performance through strategic planning and customer engagement.
Education and Expertise
Itamar Riftin has a strong educational background in business and conflict management. He earned his M.B.A. in Business Administration and Management from The Open University of Israel between 2010 and 2015. Additionally, he holds an M.A. in Interdisciplinary Graduate Program on Conflict Management and Negotiation from Bar-Ilan University, which he completed from 2003 to 2006. His undergraduate studies were at The Academic College of Tel-Aviv, Yaffo, where he obtained a Bachelor of Social Science in Psychology and Sociology from 1999 to 2001.
Background
Before joining Centrical, Itamar Riftin accumulated extensive experience in various roles across different organizations. He worked at PwC Israel as a Business Development Manager from 2009 to 2015 and served as Head of Business Development at S. Horowitz & Co. from 2015 to 2016. His earlier career includes a five-year tenure at the Israel Airport Authority as a Security Aviation Officer from 1999 to 2004. This diverse background has equipped him with skills in business development, customer success, and strategic account management.
Achievements
Itamar Riftin has demonstrated a proven track record in securing large contracts and maintaining high customer satisfaction and retention throughout his career. His roles at Centrical and previous organizations highlight his ability to innovate and optimize processes and products, which empowers both customers and employees. His strategic planning and customer engagement efforts have contributed to the success of the teams he has led.