Lee Middleton
About Lee Middleton
Lee Middleton is a Customer Success Manager at Centrical, where he has worked since 2024. He holds an MBA and a B.S. in Business Administration from the University of Bridgeport and has extensive experience in customer success roles across various companies.
Work at Centrical
Lee Middleton currently serves as a Customer Success Manager at Centrical, a role he has held since 2024. In this position, he focuses on enhancing customer satisfaction and ensuring successful product adoption. His responsibilities include managing client relationships and providing support to optimize the customer experience. Lee operates from the United Kingdom and has been contributing to the company's customer success initiatives for six months.
Education and Expertise
Lee Middleton holds a Master of Business Administration (MBA) from the University of Bridgeport. He also earned a Bachelor of Science (B.S.) in Business Administration from the same institution. His educational background provides a strong foundation for his roles in customer success management, equipping him with essential skills in business strategy and client relations.
Background
Before joining Centrical, Lee Middleton accumulated extensive experience in customer success roles across various organizations. He worked at NICE Ltd as a Senior Customer Success Manager from 2022 to 2024. Prior to that, he was employed at Aiimi as Customer Success Lead from 2021 to 2022. His earlier experience includes positions at IRIS Software Group, where he served as both Customer Success Team Lead and Senior Customer Success Manager, and at Sage, where he held roles as Account Executive - Enterprise Sales and Key Account Manager.
Achievements
Throughout his career, Lee Middleton has demonstrated a commitment to customer success and relationship management. His tenure at IRIS Software Group included significant contributions as a Senior Customer Success Manager and Customer Success Team Lead. At Sage, he played a key role in enterprise sales and account management, enhancing customer engagement and satisfaction. Lee's diverse experience in customer success roles has contributed to his expertise in fostering strong client relationships.