Natalie Andronov
About Natalie Andronov
Natalie Andronov is a Customer Success Operations Manager at Centrical, where she has worked since 2021. She has a background in psychology and organizational consulting, and previously held roles at AIG International and 3d Signals, emphasizing customer impact and team collaboration.
Work at Centrical
Natalie Andronov has been serving as the Customer Success Operations Manager at Centrical since 2021. In this role, she focuses on enhancing customer satisfaction and operational efficiency. Her responsibilities include overseeing customer success initiatives and ensuring that clients derive maximum value from Centrical's offerings. Based in Ra'ananna, Central, Israel, she contributes to the company's mission of improving customer engagement and performance.
Previous Experience at AIG International
Prior to her current role, Natalie worked at AIG International as a Professional Sales Representative from 2007 to 2010. During her three years in this position in Israel, she developed skills in sales and customer relations, which laid the foundation for her future roles in customer success management.
Experience at 3d Signals
Natalie held the position of Customer Success Manager Team Leader at 3d Signals from 2019 to 2021. Over the course of two years, she led a team focused on customer success, emphasizing the importance of client relationships and satisfaction. This experience further solidified her expertise in managing customer success operations.
Education and Expertise
Natalie holds a Bachelor of Arts (B.A.) in Psychology from The Open University of Israel, which she completed from 2008 to 2012. She also studied Music Performance at Tel Aviv University from 2000 to 2002. Additionally, she earned a Master's degree in Organizational Consulting from Bar-Ilan University in 2016. Her diverse educational background supports her professional focus on customer success and organizational improvement.
Professional Philosophy
Natalie emphasizes the significance of constant change, movement, adaptation, and growth in her professional life. She is passionate about creating impact and helping customers improve their business outcomes. She values her team highly, recognizing that collaboration with them enhances her own skills and professional development.