Cory Dykes
About Cory Dykes
Cory Dykes is an Information Technology Specialist currently employed at Centuria in Norman, Oklahoma, where he manages IT projects and provides technical support. His previous experience includes roles at Dell Technologies, Apex Systems, and The Home Depot, among others.
Work at Centuria
Cory Dykes has been employed at Centuria as an Information Technology Specialist since 2022. In this role, he manages IT projects and provides technical support to users. His responsibilities include offering specialized Windows 10 support tailored for NEXRAD radar employees, ensuring that their technical needs are met efficiently.
Previous Employment Experience
Before joining Centuria, Cory Dykes held various positions in the technology and service sectors. He worked at Dell Technologies as a Senior Customer Support Technician from 2021 to 2022, where he provided customer support for a year. Prior to that, he served as a Help Desk Support Specialist at Apex Systems for two months in 2021. His earlier roles included working as a Freight Associate at The Home Depot for one month in 2019 and as a Food Service Worker at Subway for three months in 2018.
Education and Expertise
Cory Dykes studied Information Technology at Eastern Oklahoma County Technology Center, where he was a full-time student from 2020 to 2021. His education focused on computer repair and networking, equipping him with the skills necessary for his current role in IT. This background supports his ability to manage IT projects and provide effective technical support.
Background in Customer Support
Cory Dykes has a background in customer support, having worked at Dell Technologies and Apex Systems. His experience in these roles has contributed to his proficiency in addressing technical issues and providing assistance to users. His work history includes a significant tenure as a Senior Customer Support Technician, where he developed skills in troubleshooting and customer interaction.
Early Work Experience
Cory Dykes began his work experience in the food service industry, working at Cicis Pizza as a Food Service Worker for three years from 2015 to 2018. This early experience provided him with foundational skills in customer service and teamwork, which he has carried into his later roles in technology and support.