Athul Babu P K
About Athul Babu P K
Athul Babu P K is an IT Service Desk Analyst with extensive experience in desktop and network support engineering. He has worked for several companies, including SITA and Cera, and holds a Master's degree from Kingston University and a Bachelor's degree from Anna University.
Current Role at Cera
Athul Babu P K serves as an IT Service Desk Analyst at Cera, a position he has held since 2021. In this role, he is responsible for providing technical support and troubleshooting services to ensure efficient IT operations. His work contributes to maintaining the functionality of IT systems within the organization.
Previous Experience in IT Support
Prior to his current role, Athul worked at SITA as an IT Support Technician for three years from 2015 to 2018, and again for five months in 2019. He also held a position as an IT Support Specialist at Hamilton Rentals for one month in 2021. Additionally, he worked as an IT Support Engineer at HCL Technologies for eight months in 2015. His diverse experience in IT support roles has equipped him with a strong foundation in technical problem-solving.
Education and Certifications
Athul Babu P K earned his Master's degree from Kingston University, completing his studies from 2020 to 2021. He also holds a Bachelor's degree from Anna University, which he completed from 2010 to 2014. In addition to his degrees, he is certified in CompTIA A+ and has completed training in CCNA and MCSE, enhancing his technical expertise in IT support.
Technical Skills and Expertise
Athul has experience in desktop and network support engineering, which includes troubleshooting hardware and software issues. His certifications and training in CompTIA A+, CCNA, and MCSE reflect his commitment to professional development in the IT field. He possesses a positive approach to learning new platforms and challenges, which supports his adaptability in a rapidly evolving technological landscape.