Catrina Shevlin
About Catrina Shevlin
Catrina Shevlin is a Care Coordinator with a background in customer experience and team leadership. She has worked in various roles since completing her education at Taylor High School, including positions at NFU Mutual and Abellio Shared Services Centre.
Work at Cera
Catrina Shevlin has been employed at Cera as a Care Coordinator since 2020. In this role, she is responsible for coordinating care services and ensuring that clients receive appropriate support. Her position involves working closely with care teams and clients to facilitate effective communication and service delivery.
Previous Experience at NFU Mutual
Prior to her current role, Catrina Shevlin worked at NFU Mutual as a Team Leader from 2010 to 2019. During her nine years in this position, she managed a team and contributed to the organization’s operational effectiveness. Her leadership skills were instrumental in guiding her team to meet performance targets.
Experience at Abellio Shared Services Centre
Catrina Shevlin held the position of Customer Experience Manager at Abellio Shared Services Centre for one year, from 2019 to 2020. Based in Glasgow, United Kingdom, she focused on enhancing customer satisfaction and improving service delivery processes during her tenure.
Education Background
Catrina Shevlin attended Taylor High School from 1995 to 2000. Her education during these formative years provided her with foundational skills that have supported her career in various customer-focused roles.