Filipa Rebelo
About Filipa Rebelo
Filipa Rebelo is a Quality Manager with extensive experience in compliance and governance within the healthcare sector. She has held various roles in organizations such as Acacium Group and TFS Healthcare, and currently leads quality initiatives at Cera in London.
Work at Cera
Filipa Rebelo has been serving as the Quality Manager at Cera since 2021. In this role, she is involved in various tech-driven projects aimed at enhancing service delivery. She contributes to the design of digital care plans and risk assessments that improve the user journey. Additionally, she has created risk assessments for a telehealth nursing project that focuses on reducing hospitalisation rates through the use of vital signs monitoring and artificial intelligence.
Previous Experience in Healthcare Compliance
Before joining Cera, Filipa Rebelo held several positions in healthcare compliance. She worked as a Divisional Transformation Lead at Acacium Group from 2019 to 2021. Prior to that, she was a Compliance Manager at TFS Healthcare from 2016 to 2019 and a Clinical Compliance Manager at Allied Healthcare for one year in 2013. She also served as a Compliance Contractor at Positive Healthcare for two months in 2019 and as a Senior Governance Officer at Your World Recruitment Group from 2015 to 2016.
Education and Expertise
Filipa Rebelo earned her Bachelor of Science degree from Instituto Superior de Ciências da Saúde-Norte, completing her studies from 2006 to 2010. Her educational background supports her expertise in quality management and compliance within the healthcare sector. She has developed skills in data analysis, compliance auditing, and project management throughout her career.
Leadership Initiatives and Projects
Filipa leads the 'Be Outstanding' initiative across the East region, which aims to document evidence of good practices and attract new business opportunities. She has managed the rollout of internal audits aligned with the Care Quality Commission (CQC), identifying areas for improvement and contributing to action plans that enhance service ratings. Additionally, she has designed workflows and reports for an accident and incident database, showcasing her commitment to quality and compliance.
Data Analysis and Reporting
Filipa Rebelo has performed data analysis on National client satisfaction surveys, developing reflective reports and action plans for 50 regulated services. Her analytical skills contribute to understanding client needs and improving service delivery. She has also created, tested, and trained staff on an electronic medication administration record (e-MAR) solution, which is currently in the pilot stage.