Louise Gilbert
About Louise Gilbert
Louise Gilbert is a Data Product Owner with over 20 years of experience in data quality and management. She has held various roles at John Lewis Partnership and currently works at Cera, where her leadership has contributed to significant business successes.
Current Role at Cera
Louise Gilbert serves as a Data Product Owner at Cera, a role she has held since 2021. In this position, she focuses on managing data products and enhancing data-driven decision-making processes within the organization. Her responsibilities include overseeing data quality and ensuring that data products align with business objectives.
Previous Experience at John Lewis Partnership
Louise Gilbert has extensive experience at John Lewis Partnership, where she worked in various roles from 2005 to 2021. Her positions included Data Operations Manager, Customer Data Operations Manager, and Project Manager for Partnership Customer Database Operations. During her tenure, she was recognized for her problem-solving abilities and leadership skills, contributing to significant improvements in data management.
Education and Training
Louise Gilbert studied at Tunbridge Wells Grammar School for Girls from 1988 to 1994. This foundational education provided her with the skills necessary for her subsequent career in data management and operations. Additionally, she served as an Internally Accredited Coach at John Lewis Partnership, further enhancing her expertise in coaching and team development.
Expertise in Data Management
With over 20 years of experience in data quality, data management, and data support resolution, Louise Gilbert has developed a strong expertise in the field. Her work has led to significant achievements, including reducing business costs and mitigating risks. She is known for her ability to pre-emptively address challenges, earning her the reputation of a 'fixer' within her teams.
Leadership and Impact
Louise Gilbert has demonstrated effective leadership throughout her career, particularly at John Lewis Partnership. Her initiatives have resulted in the acquisition of thousands of additional customers for her company. Her strategic approach and problem-solving skills have been instrumental in driving operational success and enhancing customer engagement.