Tia Eggleston
About Tia Eggleston
Tia Eggleston is a Support Desk Lead at Cera, where she has worked since 2020. She has a background in human resources and previously held positions at Mears Group PLC and IMJ Associates.
Current Role at Cera
Tia Eggleston serves as the Support Desk Lead at Cera, a position she has held since 2020. In this role, she oversees the support desk operations, ensuring efficient service delivery and effective resolution of issues. Her leadership contributes to maintaining high standards of customer support within the organization. Cera operates in the healthcare sector, focusing on providing quality care services.
Previous Experience at Mears Group PLC
Before joining Cera, Tia worked at Mears Group PLC in various capacities. She served as a Service Desk Analyst from 2017 to 2018, where she was responsible for managing service requests and providing technical support. Subsequently, she held the position of Support Desk Lead from 2018 to 2020, where she led a team in delivering support services and enhancing operational efficiency.
Experience as HR Administrator
Tia worked as an HR Administrator at IMJ Associates from 2016 to 2017. In this role, she supported human resources functions, including recruitment and employee management. Her experience in HR administration provided her with a solid foundation in personnel management and organizational support.
Education and Qualifications
Tia studied Human Resources Management and Personnel Administration at Avado, achieving a CIPD Level 3 qualification from 2017 to 2018. This educational background equipped her with essential knowledge and skills in human resources practices. Additionally, she completed her secondary education at The Gilberd School from 2009 to 2014.