Tony Craggs
About Tony Craggs
Tony Craggs is a Quality Manager with extensive experience in the care sector, having held various managerial roles at organizations such as National Care Group Limited and Cera. He has a background in Theatre Arts and multiple qualifications in health and social care management.
Current Role at Cera
Tony Craggs has been serving as the Quality Manager at Cera since 2021. In this role, he is responsible for overseeing quality assurance processes and ensuring compliance with industry standards. His experience in quality management contributes to the organization's commitment to delivering high-quality care services.
Previous Experience in Care Services
Before joining Cera, Tony held several positions in the care sector. He worked as a Registered Manager at National Care Group Limited from 2016 to 2020, where he managed care services in Carmarthen. Prior to that, he served as a Transition Service Manager at PERTHYN for one year. His experience includes working as a Senior Support Worker at Stepping Stones Care Services in 2016.
Education and Qualifications
Tony Craggs has a diverse educational background. He studied Theatre Arts at Northbrook College, earning a BA Hons in 2008. He also completed a Foundation Degree in Theatre/Theater at Newcastle College. Additionally, he holds multiple qualifications in health and social care, including QCF Level 5 in Residential Management from ACT and QCF Level 3 in Health and Social Care from Lewisham College.
Volunteer Experience
Tony volunteered with RISING STARS THEATRE COMPANY from 2015 to 2019. His involvement in this organization allowed him to contribute to community arts initiatives while also gaining valuable experience in teamwork and project management.
Career Development in Quality Assurance
In addition to his role at Cera, Tony has been working as a Quality Assurance Advisor at Achieve Together since 2020. This position further enhances his expertise in quality management within the care sector, allowing him to implement best practices and improve service delivery.