Amanda Hillerby

Head Of Compliance & Quality @ Cera

About Amanda Hillerby

Amanda Hillerby serves as the Head of Compliance & Quality at Cera, where she has worked since 2020. She has a background in business and management, with previous roles at Mears Group PLC, where she was recognized for her communication and problem-solving skills.

Work at Cera

Amanda Hillerby has been serving as the Head of Compliance & Quality at Cera since 2020. In this role, she oversees compliance and quality assurance processes within the organization. Cera is known for its innovative approach to care services, and Hillerby's leadership contributes to maintaining high standards in service delivery. Her responsibilities include ensuring that all operations align with regulatory requirements and internal policies, thus enhancing the overall quality of care provided to clients.

Education and Expertise

Amanda Hillerby studied at Leeds Business School, where she earned a BA (Hons) in Business and Management, achieving a 2:1 classification from 2008 to 2011. Prior to this, she attended Framwellgate Moor School in Durham, where she completed her GCSEs with grades A*-B from 2000 to 2005. Her educational background provides a strong foundation for her expertise in compliance, quality assurance, and management within the care sector.

Background

Before joining Cera, Amanda Hillerby held various positions at Mears Group PLC. She worked as an Employee Director from 2018 to 2020, where she was recognized as the UK's first female employee director, facilitating communication between employees and the Board. Additionally, she served as an External Communications Manager (Interim) from 2013 to 2014 and began her career at Mears Group as a Management Graduate from 2011 to 2013. Her diverse experience in management and communication has shaped her professional journey.

Achievements

Amanda Hillerby is recognized for her ability to employ adaptable communication styles to form long-term relationships at the board level. She is known for her lateral thinking and problem-solving skills, particularly in crisis situations. Her commitment to socially driven causes is evident in her work, as she focuses on building strong relationships across all stakeholder groups. These attributes have contributed to her success in various leadership roles throughout her career.

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