Catrina Shevlin
About Catrina Shevlin
Catrina Shevlin is a Care Coordinator at Cera, where she has worked since 2020. She has previous experience as a Customer Experience Manager at Abellio Shared Services Centre and as a Team Leader at NFU Mutual.
Work at Cera
Catrina Shevlin has served as a Care Coordinator at Cera since 2020. In this role, she is responsible for managing care services and ensuring that clients receive the support they need. Cera is known for its focus on delivering high-quality home care services, and Shevlin's position contributes to the organization's mission of enhancing the quality of life for its clients.
Previous Experience in Customer Experience Management
Before joining Cera, Catrina Shevlin worked as a Customer Experience Manager at Abellio Shared Services Centre from 2019 to 2020. In this position, she focused on improving customer satisfaction and streamlining service delivery. Her experience in this role provided her with valuable insights into client needs and expectations.
Team Leadership at NFU Mutual
Catrina Shevlin held the position of Team Leader at NFU Mutual from 2010 to 2019. During her nine years in this role, she was responsible for overseeing team operations and ensuring effective communication within the team. This experience helped her develop strong leadership skills and a deep understanding of team dynamics.
Education Background
Catrina Shevlin completed her education at Taylor High School, attending from 1995 to 2000. This foundational education provided her with essential skills and knowledge that have supported her career development in various roles.