George Anderson
About George Anderson
George Anderson serves as the Care Quality Lead at Cera in Stirling, Scotland, a position he has held since 2021. He has extensive experience in customer service and care administration, having worked in various roles across multiple organizations since 2005.
Work at Cera
George Anderson has served as the Care Quality Lead at Cera since 2021. His role focuses on ensuring high standards of care quality within the organization. Prior to this position, he worked as a Care Administrator at Cera from 2020 to 2021, where he contributed to the operational aspects of care delivery. His experience in the care sector is complemented by his previous roles in customer service, which have equipped him with skills in complaint management and administration.
Education and Expertise
George Anderson studied at Reid Kerr College, where he achieved a Higher National Certificate (HNC) in Social Sciences in 2014. He also obtained a National Certificate in Social Care from the same institution from 2013 to 2014. His educational background supports his expertise in care quality and social services, particularly in working with individuals with learning disabilities.
Background
George Anderson has a diverse professional background that includes various customer service roles. He began his career as a Customer Service Supervisor at Sainsbury's from 2007 to 2011 and later worked at Toys R Us in a similar capacity from 2005 to 2007. He transitioned to roles in customer relations and support at Serco and esure Group, enhancing his skills in customer interaction and complaint resolution. His experience in the care sector includes working as an LD & Mental Health Support Worker at Mears Group PLC from 2018 to 2020.
Professional Experience
George Anderson has accumulated extensive experience in customer service and care roles. He worked at Capita as a Customer Service Agent from 2015 to 2018 and at Mears Group PLC as an LD & Mental Health Support Worker from 2018 to 2020. His positions have involved direct interaction with clients, focusing on support and service delivery. His skills include complaint management, computer literacy, and sales operations, which have been essential in his roles across various organizations.