Nick Barker
About Nick Barker
Nick Barker serves as the Operations Director at Cera, a position he has held since 2018. He has extensive experience in the healthcare sector, having previously worked in various managerial roles at organizations such as Care UK and Mears Group PLC.
Work at Cera
Nick Barker has served as Operations Director at Cera since 2018. In this role, he has contributed to significant improvements in service quality, helping to increase the percentage of overall good-rated services in England from 65% to 83%. His leadership has been pivotal in shaping operational strategies that align with regulatory standards and enhance service delivery.
Previous Experience in Healthcare Management
Prior to joining Cera, Nick Barker held various positions in healthcare management. He was the Registered Service Manager at Care UK from 2012 to 2015, where he successfully removed two default notices and a suspension while collaborating with local authorities. He also worked as Head of Home Care for Helping Hands from 2017 to 2018, where he implemented the 'Super Thursday' initiative to build local relationships and boost revenue.
Career Background
Nick Barker's career spans several roles in the healthcare and customer service sectors. He worked at Marine Society & Sea Cadets for five years in various capacities from 2006 to 2011. He also served as Team Leader at Allied Health Care from 2008 to 2012 and as Operations Manager at Mears Group PLC from 2015 to 2017, where he introduced the Mears Prevention System aimed at preventing hospital readmissions.
Education and Training
Nick Barker studied at Westwood College from 1999 to 2004. His educational background has provided him with foundational knowledge and skills that have supported his career in operations and management within the healthcare sector.
Contributions to Regulatory Practices
Nick Barker played a significant role in the development of the Care Quality Commission's 'Wave 1 of new ways of inspecting.' His contributions have influenced current inspection methods, demonstrating his commitment to improving standards within the healthcare industry.