Sam Mallison
About Sam Mallison
Sam Mallison is an Information Technology Support Analyst at Cera, where he has worked since 2020. He has a background in Industrial and Product Design and has completed various IT training programs, demonstrating strong communication skills and a commitment to a career in IT.
Work at Cera
Sam Mallison has been serving as an Information Technology Support Analyst at Cera since 2020. In this role, he is responsible for providing technical support and troubleshooting for various IT-related issues within the organization. His tenure at Cera has lasted for four years, during which he has contributed to enhancing the IT support services offered to employees and clients.
Education and Expertise
Sam Mallison studied at Coventry University, where he earned a BA in Product Design from 2015 to 2019. He also completed an IT Technician Traineeship at IT Career Switch from 2019 to 2020, focusing on troubleshooting hardware and software issues. Additionally, he holds official certifications in IT support, which he obtained through a comprehensive study program. His educational background provides a solid foundation for his career in information technology.
Background
Before joining Cera, Sam Mallison worked as a Student Ambassador at Host Students from 2016 to 2018. This role was based in The Apollo Works, Coventry, West Midlands, United Kingdom. He also gained practical experience as an IT Technician Trainee at IT Career Switch during the year prior to his current position. His diverse background in both IT and student engagement has shaped his professional journey.
Achievements
Sam Mallison has demonstrated a strong commitment to his career in IT, driven by a passion for the field. He has developed excellent communication skills, enabling him to interact effectively at all levels within an organization. His educational achievements include A-Levels in Industrial and Product Design, Maths, and Art & Design from Colchester Sixthform College, as well as GCSEs from Colne Community School and College.