Santosh Gawade
About Santosh Gawade
Santosh Gawade is a Senior Analyst at Cerillion Technologies, with extensive experience in Telecom CRM and a strong background in Telecom BSS. He previously worked at Atos as an Associate Consultant for seven years and holds a Bachelor of Engineering in Information Technology from Sinhagad Technical Education Society's College of Engineering.
Work at Cerillion
Santosh Gawade has been employed at Cerillion Technologies as a Senior Analyst since 2019. In this role, he applies his expertise in Telecom Customer Relationship Management (CRM) and Business Support Systems (BSS) to enhance operational efficiency. His responsibilities include managing incident, problem, and change management processes, reflecting his strong understanding of ITIL Application operations. His tenure at Cerillion has allowed him to further develop his skills in the telecommunications sector, contributing to various projects that require a deep understanding of provisioning and billing applications.
Previous Experience at Atos
Before joining Cerillion, Santosh Gawade worked at Atos as an Associate Consultant from 2012 to 2019. During his seven years in the Pune Area, India, he gained extensive experience in the telecommunications industry. His role involved working with Telecom CRM, which is vital for managing customer relationships. This experience provided him with a solid foundation in provisioning and billing applications, essential components of telecommunications operations.
Education and Expertise
Santosh Gawade earned his Bachelor of Engineering (BE) in Information Technology from Sinhagad Technical Education Society's College of Engineering, completing his studies from 2009 to 2012. His educational background laid the groundwork for his career in telecommunications, equipping him with the technical skills necessary for his roles. He possesses expertise in Unix and PL/SQL, which are critical for managing telecommunications systems and applications.
Telecommunications Industry Knowledge
Santosh Gawade has a strong background in Telecom Business Support Systems (BSS), which involves managing the systems that support business operations in telecommunications companies. His extensive experience with Telecom CRM and understanding of provisioning and billing applications are essential for effective customer relationship management in the sector. His proficiency in handling incident, problem, and change management further demonstrates his capability in ITIL Application operations, making him a valuable asset in the telecommunications industry.