Nick Hancock
About Nick Hancock
Nick Hancock is the RNG Business Development Manager at Certarus Ltd., with a diverse background in sales and customer service across various industries. He has held positions at Northwestern Mutual, Benco Dental, and Openforce, and possesses degrees from Northern Arizona University and Scottsdale Community College.
Current Role at Certarus
Nick Hancock serves as the RNG Business Development Manager at Certarus Ltd. since 2023. In this role, he focuses on developing and expanding the company's renewable natural gas initiatives. His responsibilities include identifying new business opportunities, fostering client relationships, and contributing to the strategic growth of the organization in the renewable energy sector.
Previous Experience in Sales and Customer Success
Prior to his current position, Nick Hancock held various roles in sales and customer service. He worked as a Territory Sales Representative at Benco Dental from 2018 to 2019, where he managed sales efforts in the Phoenix area. Before that, he was a First Impressions Manager at Northwestern Mutual for nine months in 2017, enhancing client interactions. His experience also includes a role as a Customer Success Manager at Openforce from 2020 to 2023, where he focused on client satisfaction and retention.
Educational Background
Nick Hancock studied at Northern Arizona University, where he earned a Bachelor of Science degree in Humanities/Humanistic Studies. He also attended Scottsdale Community College, obtaining an Associate’s Degree in Fine Arts. His educational background provides him with a diverse perspective that complements his professional experience.
Early Career in Retail and Service
Nick Hancock began his career in retail and service industries. He worked as a Media Specialist at Best Buy from 2008 to 2009, where he assisted customers with technology products. He also gained experience as a Barista at Dutch Bros Coffee in 2012. Additionally, he served as a Salesperson at Nordstrom for eight months in 2013, where he developed skills in customer engagement and sales.