Michael Ogden
About Michael Ogden
Michael Ogden is a Senior Customer Service Representative at Certified Languages International, where he has worked since 2021. He has a diverse work history that includes roles in customer service, retail, and tutoring, along with an Associate of Arts degree from Wayne Community College.
Current Role at Certified Languages International
Michael Ogden currently serves as a Senior Customer Service Representative at Certified Languages International. He has held this position since 2021 and is based in Portland, Oregon. In this role, he is responsible for managing customer inquiries and ensuring a high level of service delivery.
Previous Experience at Certified Languages International
Prior to his current role, Michael worked as a Customer Service Representative at Certified Languages International from 2020 to 2021. During his eight months in this position, he gained valuable experience in customer service operations and communication.
Educational Background at Wayne Community College
Michael Ogden attended Wayne Community College from 2010 to 2013, where he studied General Studies and earned an Associate of Arts (A.A.) degree. This educational background provided him with foundational knowledge and skills applicable to his professional endeavors.
Work History in Retail and Customer Service
Michael has a diverse work history that includes roles in retail and customer service. He worked as a Merchandising and Stock Associate at Cost Plus World Market for four months in 2016, and as a Retail Sales Associate at Petsmart Distribution Center for one year from 2017 to 2018. Additionally, he served as a Customer Assistance Representative at Active Telesource from 2018 to 2020.
Tutoring Experience at Wayne Community College
While studying at Wayne Community College, Michael worked as an Academic Tutor from 2011 to 2013. In this role, he supported fellow students in their academic pursuits, enhancing his communication and mentoring skills.