Michael A. Dressler
About Michael A. Dressler
Michael A. Dressler serves as the GTM Growth Lead at Chainlink Labs, leveraging over a decade of experience in customer success and business development across various industries, including media and hospitality. His background includes roles at companies such as Demandforce, Instacart, and Major League Baseball, and he possesses expertise in software tools and programming languages relevant to blockchain technology.
Current Role at Chainlink Labs
Michael A. Dressler serves as the GTM Growth Lead at Chainlink Labs, a position he has held since 2023. In this role, he focuses on driving growth strategies and enhancing market presence for the company. He has demonstrated success by achieving 125% of quarterly KPIs, positioning the GTM organization as a top performer in Q2 and Q3 of 2023. His responsibilities include leading a global team across the Americas, EMEA, and APAC regions, emphasizing business development, sales, and customer success.
Previous Experience in Customer Success
Michael has extensive experience in customer success roles, notably at Demandforce, where he worked from 2017 to 2021. He held positions including Team Lead and Enterprise Customer Success Manager. His tenure at Demandforce allowed him to develop skills in strategic enterprise success consulting, focusing on collaboration with clients and support teams. Additionally, he served as a Customer Success Manager at Chainlink Labs from 2021 to 2022 and as a Senior Customer Success Manager at Henry Schein Dentrix for six months in 2018.
Background in Media Production and Hospitality
Michael has a strong background in media production and hospitality management. He worked in various media roles, including as a Production Assistant at ITVS and as a Producer/Editor at Synergy Productions LLC. His hospitality experience includes serving as an Event Manager and Chef at Market Basket for six years. This diverse background complements his current focus on blockchain and digital asset analysis, enhancing his ability to manage projects and client relationships effectively.
Educational Qualifications
Michael holds a Bachelor of Arts (B.A.) in Communications Radio/TV from Monmouth University, where he studied from 2008 to 2013. He also completed a program in Radio and Television Broadcasting Technology/Technician at Ramapo High School from 2004 to 2008. His education has provided him with a solid foundation in communication and media, which supports his professional endeavors in customer success and growth strategy.
Technical Skills and Expertise
Michael possesses expertise in various software tools essential for project management and customer success, including Salesforce, Tableau, Gainsight, and Adobe Creative Suites. He also has proficiency in programming languages such as Solidity and Rust, which are critical for blockchain development. His technical skills enhance his ability to analyze digital assets and contribute effectively to his current role at Chainlink Labs.