Noel W.
About Noel W.
Noel W. is a Customer Success Manager at Chainlink Labs, with a strong background in business development and account management. He has extensive experience in leveraging innovative technologies and emotional intelligence to enhance customer experiences and improve operational efficiency.
Work at Chainlink Labs
Noel W. has been serving as a Customer Success Manager at Chainlink Labs since 2021. In this role, Noel focuses on enhancing customer experiences and ensuring successful implementation of Chainlink's blockchain solutions. This position allows Noel to leverage expertise in customer success strategies and relationship management to support clients effectively.
Education and Expertise
Noel W. studied at UPC School (Universitat Politècnica de Catalunya), where they completed a Postgraduate program in Blockchain Technologies in 2018. Additionally, Noel holds a Bachelor of Science in International Business & Modern Languages from Aston University, completed in 2000. Noel also pursued a Postgraduate in Emotional Intelligence at Universitat de Vic – Universitat Central de Catalunya in 2017, which complements their professional focus on customer success and relationship management.
Background
Noel W. has a diverse professional background, starting with an internship at RECKITT BENCKISER AG in 1998. Over the years, Noel has held various roles, including positions at baVel - Voxel Group as a Business Development & Key Account Manager and Strategic Account Manager. Noel has also worked at RateGain as Associate Vice President of Customer Success, where they facilitated significant growth in eBilling and eInvoicing for major clients.
Achievements
During their career, Noel W. has achieved notable successes in customer success and account management. Noteworthy accomplishments include facilitating a 20x increase in property onboarding of eBilling for Europe's largest hotel chain and achieving a 10x growth in eInvoicing for a Swiss Group operator. These achievements reflect Noel's ability to build strong relationships and implement effective solutions in the customer success domain.
Passion for Innovative Technologies
Noel W. has a keen interest in innovative technologies, particularly in the realm of Blockchain and Distributed Ledger Technology (DLT). This fascination drives Noel to explore how these technologies can enhance security and improve customer experiences. Additionally, Noel practices mindfulness and has studied emotional intelligence, which informs their approach to personal well-being and professional interactions.