Rachel Milani
About Rachel Milani
Rachel Milani is a Production Associate at Chairish.com, specializing in managing seller submissions and generating SEO optimized descriptions for vintage furniture and home decor. She holds a Bachelor’s of Arts in English Literature from Sonoma State University and has extensive experience in customer support and cross-team communication.
Current Role at Chairish
Rachel Milani serves as a Production Associate in the Seller Submitted department at Chairish. She has been with the company since 2016, contributing for over eight years in the San Francisco Bay Area. In her role, she manages over 100 tickets daily in the Production Team customer inbox. Rachel facilitates communication across various teams, including Production, Customer Support, and Shipping/Logistics, to effectively address seller needs. She also plays a key role in organizing a growing list of categories and partners, which includes contemporary artists and newly made artisan wares.
Previous Experience
Before joining Chairish, Rachel Milani held several positions that contributed to her expertise. She worked as an Operations Associate at Rinse from 2013 to 2015 in the San Francisco Bay Area. Additionally, she served as an Academic Tutor at Sylvan Learning from 2014 to 2020 in Piedmont, CA, where she gained experience in educational support. Rachel also worked as a Guest Services Lead at Tallman Hotel from 2012 to 2013 in Upper Lake, CA. Each of these roles has equipped her with valuable skills relevant to her current position.
Education and Certifications
Rachel Milani earned her Bachelor of Arts degree in English Literature from Sonoma State University, where she studied from 2007 to 2011. In 2011, she also obtained a TESOL certification after completing a program at Oxford House Barcelona, which lasted for 11 months. This educational background has provided her with a strong foundation in communication and language, enhancing her ability to generate SEO optimized descriptions for vintage furniture and home decor.
Expertise in SEO and Content Management
Rachel Milani possesses expertise in generating SEO optimized descriptions specifically for vintage furniture and home decor pieces. Her skills in content management are essential in her current role at Chairish, where she connects various teams to ensure effective communication and problem-solving. Rachel's ability to create engaging and optimized content contributes to the visibility and appeal of the products listed on the platform.