Aaron Reinen
About Aaron Reinen
Aaron Reinen is a Customer Success Specialist at Change Healthcare with a background in ticketing and sales management.
Customer Success Specialist at Change Healthcare
Aaron Reinen is currently employed as a Customer Success Specialist at Change Healthcare, a position he has held since 2019. Based in Madison, Wisconsin, Aaron utilizes his combination of engaging communication skills and technical capabilities to forge trusted partnerships. His role involves collaborating with client leaders to devise strategic plans aimed at enhancing value realization and driving post-implementation success. Aaron also oversees escalations, ensuring rapid solutions that meet client needs while leading cross-functional teams in implementation adoption and success across various business units.
Previous Roles in Ticket Operations and Sales
Aaron Reinen has an extensive background in ticket operations and sales, having held multiple roles in notable organizations. From 2017 to 2019, he served as the Director of Ticketing at Chicagoland Speedway & Route 66 Raceway. Prior to this, he spent five years as the Sr. Manager of Ticket Operations and Sales at Homestead-Miami Speedway. He also held the position of Director of Ticket Operation at Madison Mallards Baseball Club from 2009 to 2012. Aaron began his career in ticket sales as a Group Sales Representative at Indianapolis Motor Speedway in 2009.
Experience as Configuration Analyst at API Healthcare
Before transitioning to the sports and entertainment industry, Aaron worked as a Configuration Analyst at API Healthcare in Hartford, Wisconsin. He held this role from 2006 to 2008, where he utilized his technical skills to configure and manage healthcare solutions. This experience further solidified his strong technical background and his ability to implement and optimize complex systems.
Educational Background in Sport and Fitness Administration and IT Management
Aaron Reinen holds advanced degrees in both sport and fitness administration and computer information technology. He earned his Master of Science in Sport and Fitness Administration/Management from the University of Wisconsin-La Crosse in 2008. Additionally, he possesses a Bachelor of Science in Computer/Information Technology Administration and Management from the University of Wisconsin-Whitewater, completed in 2005. This diverse educational background has equipped him with the skills necessary to excel in both technical and management roles.