Ashley Sowder, MBA, Crcr
About Ashley Sowder, MBA, Crcr
Ashley Sowder, MBA, Crcr, is a Client Executive at Change Healthcare in Tulsa, Oklahoma, with a background in healthcare management and biology.
Current Role at Change Healthcare
Ashley Sowder serves as a Client Executive at Change Healthcare, a position she has held since 2016. Based in Tulsa, Oklahoma, Ashley is responsible for managing customer satisfaction and overseeing relationship management across all phases of customer engagement. Her role includes ensuring revenue retention and growth within the healthcare IT services sector. She embodies the core values of Change Healthcare in her day-to-day activities, ensuring the highest level of service to provider customers.
Previous Experience at RelayHealth
Prior to her current role, Ashley Sowder worked at RelayHealth from 2013 to 2016 as a Customer Support Representative. During her tenure, she honed her skills in customer service, handling inquiries and resolving issues efficiently. Her experience in customer support laid the foundation for her expertise in client management and satisfaction, which she continues to develop in her current position.
Academic Background in Healthcare Management
Ashley Sowder holds a Master of Business Administration (MBA) with a focus on Healthcare Management from Western Governors University, completed between 2019 and 2021. This advanced degree has equipped her with comprehensive knowledge and skills necessary for effective management and leadership within the healthcare sector.
Early Career and Education
Ashley Sowder began her professional journey at Woodcraft, where she worked as a Cashier/Clerk from 2006 to 2013. She concurrently pursued her education, earning an Associate of Science (A.S.) in Biology from Tulsa Community College between 2008 and 2011 and a Bachelor of Science (B.S.) in Biology from Northeastern State University from 2010 to 2013. Her academic background in biology laid a solid foundation for her career in the healthcare industry.
Skill Set and Technical Proficiency
Ashley Sowder demonstrates proficiency in a range of technical skills including Microsoft Excel, Microsoft Word, Data Entry, and general use of Microsoft Office. These skills are essential for her role in managing and analyzing client data, generating reports, and maintaining effective communication with clients and stakeholders. Her technical acumen supports her effectiveness in her current role at Change Healthcare.