Denise Walker
About Denise Walker
Denise Walker is the Lead EPS Product Support at Change Healthcare and a Software Engineer III at Transformco/Sears Holdings Corp/Kmart, with extensive experience in IT project management and remote systems support.
Company
Denise Walker is currently employed at Change Healthcare, where she holds the position of Lead - EPS Product Support. She has been with the company since 2021. Additionally, since 2019, she has been working as a Software Engineer III at Transformco/Sears Holdings Corp/Kmart, located in the Dallas/Fort Worth Area.
Title
Denise Walker serves as Lead - EPS Product Support at Change Healthcare. In this role, she manages product support for the EPS system. Concurrently, she holds the position of Software Engineer III at Transformco/Sears Holdings Corp/Kmart.
Education and Expertise
Denise Walker has accumulated extensive expertise across various fields, particularly in IT project management, technical documentation, and training. She possesses over 10 years of experience in telecommuting and remote systems support, showcasing her adaptability and proficiency in handling remote operations effectively.
Background
Denise Walker's career spans numerous roles in diverse companies, starting from her early work as a Customer Service Manager at Highland Superstores, Inc. in 1985. She later moved on to serve as a Computer Support Desk professional at Highland Appliance Superstores, and subsequently as an Application Support Advisor at McKesson Health Solutions / 3PM. Her experience includes roles in technical support and advisory at Kmart Corporation, technical program management at Sears Holdings Corporation, and network operations engineering at Comcast Cable.
Achievements
Denise Walker has led multiple planning and design review meetings to interpret business requirements and manage scope creep. She is the primary author of technical documentation for the Pharmacy platform and has conducted numerous training classes for various support teams. Her notable success in managing IT projects for the Pharmacy business unit has earned her various honors.