Joseph Carlson
About Joseph Carlson
Joseph Carlson is a CX Program Manager at Change Healthcare with a background in marketing and sales, holding a B.B.A. in Marketing from the University of Wisconsin Oshkosh.
Title
Joseph Carlson is currently serving as a CX Program Manager at Change Healthcare. He has held this role since 2020 in De Pere, WI.
Company
Joseph Carlson works for Change Healthcare, where he manages customer experience programs. His responsibilities likely involve overseeing initiatives aimed at improving customer satisfaction and optimizing service delivery.
Professional Experience
Joseph Carlson has held several positions throughout his career, contributing to his extensive experience in marketing and customer relations. He worked as a Group Events Account Executive at Minnesota Timberwolves for 10 months in the Greater Minneapolis-St. Paul Area. Before that, he was a Marketing Specialist at Trinks Inc for one year in De Pere, WI. He also served as Marketing & Ticket Sales Manager at Green Bay Blizzard for three years in the Green Bay, Wisconsin Area. Earlier in his career, he held roles at Under Armour as a Sales Associate and Visual Team Leader for three years, and at Scheels as a Sales Associate for four years in Appleton, Wisconsin.
Education and Expertise
Joseph Carlson earned a Bachelor of Business Administration (B.B.A.) in Marketing from the University of Wisconsin Oshkosh, where he studied from 2013 to 2016. His academic background in marketing has been fundamental to his professional roles, allowing him to excel in areas like SEO management, digital and physical advertising, and campaign optimization.
Key Achievements
Throughout his career, Joseph Carlson has managed to increase website traffic, leads, and conversions by 50% through effective SEO management. He also planned and executed successful tradeshow booths across the U.S., enhancing company visibility. Additionally, he managed and created content for digital and physical advertisements, greatly contributing to brand awareness. His role often involved overseeing all paid search, email, and social campaigns, optimizing marketing strategies to achieve company goals.