Matthew Jackson
About Matthew Jackson
Matthew Jackson is an Implementation Specialist at Change Healthcare with a diverse background in sales, customer service, and management roles across various industries.
Current Title and Role
Matthew Jackson serves as an Implementation Specialist at Change Healthcare. He started in this role in 2021 and is based in Missouri, United States. This role involves overseeing new system implementations and ensuring that client needs are met effectively.
Past Professional Experience
Matthew Jackson has accumulated diverse experience across multiple roles and industries. Prior to his current role at Change Healthcare, he worked as a Mobile Sales and Customer Service Representative at Spectrum from 2020 to 2021. He also served as a Pest Control Technician at Presto-X Pest Control from 2018 to 2020. His experience includes managerial positions, such as General Manager at TMX Finance Family of Companies and Store Manager at Mattress Firm. Earlier, he has also worked in sales and customer experience roles at Wireless Lifestyle and The Dufresne Spencer Group.
Education and Expertise
Matthew Jackson attended LaunchCode, where he studied Computer Programming/Programmer, General, from 2018 to 2019. This coursework provided him with foundational knowledge in computer programming. Prior to LaunchCode, he completed his high school education at Triad High School, earning a High School Diploma in General Studies. He also briefly attended Southwestern Illinois College in 1970.
Early Career and Retail Management
Matthew Jackson’s career began in the retail sector, where he gained significant experience in various roles. He worked as an Assistant Manager at Dairy Queen from 2007 to 2013. He then transitioned to GameStop, where he served as a Senior Game Advisor from 2012 to 2013, followed by management training and customer experience roles at The Dufresne Spencer Group from 2013 to 2015. He also held a brief position as an Assistant Sales Manager at Wireless Lifestyle in 2015.
Managerial Roles and Training Positions
From 2015 to 2017, Matthew Jackson expanded his managerial skills at Mattress Firm, where he worked as Store Manager and District Trainer, also known as Flight Instructor. His roles included overseeing store operations and training new staff. His managerial experience was further solidified with his role as General Manager at TMX Finance Family of Companies from 2017 to 2018 in Rock Hill, Missouri, where he managed business operations and team performance.