Tim Lechleiter
About Tim Lechleiter
Tim Lechleiter is the Director of Post-Market Quality & Compliance at Change Healthcare in Vancouver, British Columbia, Canada, with extensive experience in managing customer relationships and resolving issues.
Director, Post Market Quality & Compliance
Tim Lechleiter is currently serving as the Director of Post Market Quality & Compliance at Change Healthcare. In this role since 2017, he oversees the quality and compliance of post-market products and services. His responsibilities include managing customer relationships, acting as the primary escalation point for customer issues, and ensuring effective resolution. Based in Vancouver, British Columbia, Canada, Tim acts as a liaison between customers and internal functional groups to facilitate communication and problem-solving. His focus is on proactive approaches to address and mitigate customer concerns.
Previous Experience at McKesson
Before joining Change Healthcare, Tim Lechleiter worked at McKesson as the Manager of Quality & Process. During his 12-year tenure from 2005 to 2017, he was based in the Vancouver, Canada Area. In this role, he accumulated extensive experience in managing customer relationships for high-profile clients. He was responsible for coordinating quality and process improvements, ensuring high standards of customer service, and resolving issues efficiently to maintain customer satisfaction.
Early Career at Discovery Computers
Tim Lechleiter began his professional career at Discovery Computers, where he worked as a Technician and Salesman. From 2004 to 2005, he spent seven months in the Vancouver, Canada Area, gaining practical experience in technology sales and customer support. This role laid the foundation for his future endeavors in quality management and customer relations.
Education at Kwantlen Polytechnic University
Tim Lechleiter holds a Bachelor's of Technology in Information Technology from Kwantlen Polytechnic University. He completed his studies over a span of five years, from 1999 to 2004. His academic background in Information Technology provided him with a solid foundation in the technical aspects required for his subsequent professional roles in quality and compliance management.