Toshia Morris
About Toshia Morris
Toshia Morris is a Healthcare Specialist currently working at Change Healthcare and the U.S. Department of Veterans Affairs as a Patient Advocate.
Title and Current Role
Toshia Morris is a Healthcare Specialist currently working at Change Healthcare and the U.S. Department of Veterans Affairs. In her role at the U.S. Department of Veterans Affairs, she functions as a Patient Advocate, a position she has held since 2021. Simultaneously, she has been working at Change Healthcare since 2019. Her duties encompass advocating for patients and addressing their healthcare needs effectively.
Previous Experience at Dell
Toshia Morris served as a Senior Claims Specialist at Dell from 2016 to 2018. During her two-year tenure, she was involved in managing claims processes, ensuring claims were handled efficiently, and improving claims operations. Her role likely required a comprehensive understanding of claims management and customer service best practices.
Leadership Role at Blue Cross & Blue Shield of NC
From 2014 to 2016, Toshia Morris took on the role of Team Lead Supervisor at Blue Cross & Blue Shield of North Carolina. In this capacity, she supervised teams, coordinated tasks, and ensured operational efficiency. Her leadership contributed to maintaining high standards of customer service and claims management within the organization.
Customer Service and Supervision at Road America
Toshia Morris worked at Road America as a Supervisor/Team Lead from 2012 to 2013. Her role involved overseeing team operations, providing guidance to team members, and ensuring the delivery of quality customer service. This position allowed her to hone her leadership and supervisory skills in a customer-focused environment.
Professional Background at Blue Cross Blue Shield of GA
Toshia Morris has a varied background with Blue Cross Blue Shield of Georgia. She worked as a Claims Associate III from 2005 to 2009, managing complex claims and ensuring compliant processing. Prior to this, she was employed as a Customer Care Associate from 2003 to 2005, where she delivered frontline support to customers and addressed their insurance-related inquiries.